Acknowledgments
I first want to thank Debra Malver, who constantly provided any and all information and assistance I required. I want to thank everyone at Cisco Press who was involved in the creation of this book, including Michelle Grandin, Brett Bartow, Dayna Isley, and Tammi Barnett. (I cannot say thank you enough to Dayna Isley, who has shaped this book more than anyone will ever know.) Special thanks to David Marsh and Jeff Asher for reviewing the content of the manuscript and ensuring its accuracy. Also, to David Marsh, thanks for his friendship and for constantly challenging me to think differently. To the driving forces of the "Dream Team" for continuing to challenge me to drive harder, faster, and further that I believed possible, including Tyler Pomerhn, Mike Purcell, and Mason Harris. To Dave Swink for his practical CSA insight and implementation guidance. To Lamar Tulley and Seth Judd, who are more the same than they realize. To Tyler Durden for providing an escape when it was needed. To all of my Cisco coworkers, who have had to listen to my rants regarding the trials and tribulations during my writing cycle, including Joe Stinson, Steve Gyurindak, John Dodson, Jamey Heary, Paul Ostrowski, and
anyone
and everyone else who has crossed my
path
during the past year. To Jeff Wells, who
played
a great role in the early stages of this book s development and in shaping Chapter 1. To the Cisco CSA Team, including Ted Doty, Jeff Mitchell, Marcus Gavel, Johnathan Hogue, and Josh Huston for providing assistance when needed, both directly and indirectly. To a friend and former manager, Dan Zatyko, who helped shape my career in more ways than he may know. To my mother and father for believing in my potential and keeping me focused even when I
pushed
it away. To my sister, Ashley, who
drives
me to succeed in competition to her
continued
success. To my in-laws, Royce and Phyllis Lynn, for providing spiritual guidance. To Kevin Mahler for helping me to understand the writing process and for providing many needed contacts to further my career. And finally, to the Academy . . . (The music plays, and I am ushered off stage.)
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