A DNS is built to deliver information to the workers that require this information to perform their jobs. These knowledge workers focus on using information to make decisions for the corporation. Ideally, over the next decade most workers in the corporation should become knowledge workers as computers take over mundane, repetitious tasks.
Knowledge workers can be any of the following:
To be able to do their jobs, these knowledge workers will need to access the vast quantity of information stored on the computers inside and outside the corporation. For the most part, this information will be accessed by workers through the intranet or Internet, creating a Web workstyle. During the first decade of the twenty-first century, we will see a major revolution: corporations will build DNS's to overcome the challenges of managing, sharing, and using information important to the knowledge worker.