SELECTED BIBLIOGRAPHY

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Anon., 21st Century Manufacturing Enterprise Strategy, An Industry Led View , Volumes 1 and 2, Iacocca Institute, Lehigh University, PA, 1991 .

Anon., Mistake-Proofing for Operators: The ZQC System , The Productivity Press Development Team, Productivity Press, Portland, OR, 1997 .

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Chase, R.B. and Stewart, D.M., Designing Errors Out , Productivity Press, Portland, OR, 1995 . Note of interest: Productivity Press has discontinued sales of this book (a very sad outcome). Some copies may be available in local bookstores. It is both more readable and broader in application than Shingo but does not have a catalog of examples as Shingo does.

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