Index_Q

Q

QAA (qualitative assembly analysis), 199

QFD (quality function deployment), 53, 71 “72

benefits of, 73 “74

combining with Taylor's motion economy, 200 “201

definition of, 73

in design FMEA, 267

development of, 87

in DFM/DFA (design for manufacturability/assembly), 199

in DFSS (design for six sigma), 715, 717 “8

function concepts in, 64 “68

intangible benefits of, 727

issues with, 75 “76

key documents in, 72 “73

methodology, 80 “84

and planning, 84 “86

in prioritizing benchmarking alternatives, 140 “141

process management in, 727 “730

process overview, 76

in product development process, 79 “80, 86 “88

project plan, 76 “79

stages of, 725 “726

summary value, 727

tangible benefits of, 727

terms associated with, 73

total development process in, 75

QOS (quality operating systems), 345 “346

QS-9000 certification program, 42, 345

Qualitative assembly analysis (QAA), 199

Quality, 112 “117

alternative definitions of, 112 “113

basic, 68 “69

costs of. see quality costs

customer-driven, 107

definition of, 84 “85

excitement, 69 “71

improving with quality cost, 492

manufacturing-based view of, 114

as measure in TOC (theory of constraints), 462

and operational results, 23, 25

perceived, 113

perception of, 117 “119

performance, 69

planning, 22, 24, 41, 102 “103

product-based view of, 113

and product reliability, 291 “295

and project management, 603

qualitative tool for measuring, 44

and return on investment, 119

and ROI (return on investment), 119

tables, 73

transcendent view of, 113

user -based view of, 114

value-based view of, 114

Quality characteristics (CTQ), 510, 719

Quality control, 206

charts , 72, 478

conformance elements in, 507 “508

as measure of quality cost, 501

nonconformance elements in, 508

in SQM (strategic quality management), 103

system, 478

Quality costs, 477 “478

analyzing, 484 “485

categories of, 481 “482

components of, 481 “483

concepts of, 480 “481

conformance elements in, 502 “509

data sources for, 487

and DFSS (design for six sigma), 509 “510

improving quality with, 492

inputs, 481 “481

inspecting, 487

laws of, 485

measuring, 483 “484

nonconformance elements, 502 “509

non-manufacturing measurements for, 492 “502

optimizing, 483

outputs from, 482

presentation formats for, 485

product control as measure of, 499 “500

quantifying, 482 “483

tools of, 484

typical monthly report, 486

Quality defects, 291

Quality engineering

in DFSS (design for six sigma), 25 “33

in measuring methods , 483 “484

Parameter Design approach in, 31 “32

Quality engineers , 269

Quality failures, costs of, 101

Quality function deployment. see QFD

Quality functions, 73

Quality operating systems (QOS), 345 “346

Quality ratings, 487

Quality Systems Requirements, Tooling & Equipment (book), 345

Quantitative costs, 572 “573, 572 “573

Quantum leap ” parallel programs, 196

Questionnaires, for evaluating partnering process, 17 “19