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Appendix E - Microsoft Office User Specialist (MOUS) Word 2002 Exam Objectives and Reference Guide

In today's competitive computer market, many people are earning certification status to help bolster their marketability and showcase their computer knowledge. One popular certification program targeted toward end users is the Microsoft Office User Specialist (MOUS) program. The MOUS program enables you to demonstrate your proficiency in Microsoft Office applications. As an experienced Word user, you can achieve two levels of MOUS certification to become a Microsoft Certified Professional (MCP) in Word by passing the Core Level and Expert Level exams. This appendix lists the objectives that you must master before you can become certified and points you to the sections in this book that describe the skills in detail. Once you're proficient in these skills, you'll be able to easily pass the MOUS exams and become an MCP.

To find out more about the MOUS program and where you can take the exams, visit the Microsoft Training and Certification Web site at http://www.microsoft.com/trainingandservices. On the main page, click the Technical Certifications link on the navigation bar. Under the Desktop Certifications topic, you'll see a link to the MOUS informational pages.

MOUS Word 2002 Core Level Exam Objectives

The MOUS Word 2002 Core Level exam measures your ability to perform the following tasks:

• Create, modify, and print common business documents
• Collaboratively revise documents

This section presents the official list of specific skills you need to master before you can earn Core Level certification as a Word 2002 MCP.

Inserting and Modifying Text

Insert, Modify, and Move Text and Symbols

Inserting, cutting, copying, pasting, and using Paste Special

• See "Inputting Information," in Chapter 2.
• See "Cutting, Copying, and Pasting," in Chapter 2.
• See "Adding Linked Objects with Paste Special," in Chapter 15.

Finding and replacing text

• See "Finding Text and Elements Within the Current Document," in Chapter 12.
• See "Replacing Text," in Chapter 12.

Using AutoCorrect to insert frequently used text

• See "AutoCorrecting Your Typos Away," in Chapter 6.

Apply and Modify Text Formats

Applying and modifying character formats

• See "Formatting Text Efficiently," in Chapter 5.

Correct Spelling and Grammar Usage

Using spelling and grammar checks

• See "Building a Document's Credibility Using Spelling and Grammar Tools," in Chapter 13.

Using the Thesaurus

• See "Enlivening Your Vocabulary Using the Thesaurus," in Chapter 13.

Apply Font and Text Effects

Applying character effects (superscript, subscript, etc.) and text effects (animation)

• See "Adding Text Effects and Animation," in Chapter 5.

Applying highlights

• See "Using the Highlight Tool," in Chapter 33.

Enter and Format Date and Time

Inserting date/time fields and modifying field formats

• See "Inserting Date and Time Elements—The Quick Way," in Chapter 5.
• See "Inserting Fields," in Chapter 36.
• See "Editing Fields," in Chapter 36.

Apply Character Styles

Applying character styles

• See "Applying Existing Styles to Text," in Chapter 10.
• See "Selecting and Changing All Instances of a Style," in Chapter 10.

Creating and Modifying Paragraphs

Modify Paragraph Formats

Applying paragraph formats

• See "Formatting Paragraphs by Aligning and Indenting Text," in Chapter 7.
• See "Modifying Paragraph Attributes Using Reveal Formatting," in Chapter 7.

Applying borders and shading to paragraphs

• See "Perking Up Paragraphs with Borders and Shading," in Chapter 7.
• See "Adding Borders to Sections and Paragraphs," in Chapter 24.
• See "Shading Sections," in Chapter 24.

Indenting paragraphs

• See "Formatting Paragraphs by Aligning and Indenting Text," in Chapter 7.

Set and Modify Tabs

Setting and modifying tabs

• See "Controlling Alignment Using Tabs," in Chapter 7.

Apply Bullet, Outline, and Numbering Format to Paragraphs

Applying bullets and numbering

• See "Creating a Quick List," in Chapter 8.

Creating outlines

• See "Creating a New Outline," in Chapter 11.

Apply Paragraph Styles

Applying paragraph styles (e.g., Heading 1)

• See "Applying Existing Styles to Text," in Chapter 10.

Formatting Documents

Create and Modify a Header and Footer

Creating and modifying document headers and footers

• See "Controlling Header and Footer Placement," in Chapter 21.

Apply and Modify Column Settings

Applying columns and modifying text alignment

• See "Positioning Content Effectively," in Chapter 2.
• See "Formatting Paragraphs by Aligning and Indenting Text," in Chapter 7.
• See "Creating a Multi-Column Document," in Chapter 9.

Creating newsletter columns

• See "Creating a Multi-Column Document," in Chapter 9.

Revising column layout

• See "Creating a Multi-Column Document," in Chapter 9.

Modify Document Layout and Page Setup Options

Inserting page breaks

• See "Controlling Page Breaks," in Chapter 21.

Inserting page numbers

• See "AutoText in Headers and Footers," in Chapter 6.
• See "Controlling Header and Footer Placement," in Chapter 21.
• See "Inserting Page Numbers," in Chapter 21.

Modifying page margins, page orientation

• See "Changing Margins and Orientation," in Chapter 21.

Create and Modify Tables

Creating and modifying tables

• See "Creating a Simple Table," in Chapter 18.
• See "Editing Tables," in Chapter 18.

Applying AutoFormats to tables

• See "Enhancing Your Tables," in Chapter 18.

Modifying table borders and shading

• See "Adding Borders and Shading," in Chapter 18.

Revising tables (insert and delete rows and columns, modify cell formats)

• See "Editing Tables," in Chapter 18.
• See "Resizing Tables," in Chapter 18.

Preview and Print Documents, Envelopes, and Labels

Using Print Preview

• See "Previewing Before Printing," in Chapter 4.

Printing documents, envelopes, and labels

• See "Printing Quickly and Effectively," in Chapter 4.
• See "Printing Envelopes and Labels," in Chapter 35.

Managing Documents

Manage Files and Folders for Documents

Creating folders for document storage

• See "Saving Documents," in Chapter 2.

Create Documents Using Templates

Creating a document from a template

• See "Implementing Templates and Wizards," in Chapter 2.
• See "Choosing Predesigned Columns," in Chapter 9.
• See "Creating New Documents Based on Existing Templates," in Chapter 22.
• See "Using Web Page Templates," in Chapter 31.

Save Documents Using Different Names and File Formats

Using Save, Save As

• See "Saving Documents," in Chapter 2.
• See "Saving Your Web Pages," in Chapter 31.

Working with Graphics

Insert Images and Graphics

Adding images to documents

• See "Enhancing Your Documents with ClipArt," in Chapter 14.
• See "Inserting Pictures," in Chapter 14.

Create and Modify Diagrams and Charts

Creating and modifying charts and diagrams

• See "Creating a Basic Chart," in Chapter 19.
• See "Adding Organization Charts," in Chapter 20.
• See "Designing Conceptual Diagrams," in Chapter 20.

Workgroup Collaboration

Compare and Merge Documents

Comparing and merging documents

• See "Comparing and Merging Documents," in Chapter 33.

Insert, View, and Edit Comments

Inserting, viewing, and editing comments

• See "Adding and Managing Comments Effectively," in Chapter 33.

Convert Documents into Web Pages

Previewing documents as Web pages

• See "Previewing Before Printing," in Chapter 2.
• See "Configuring Web View Options," in Chapter 31.

Saving documents as Web pages

• See "Saving Documents," in Chapter 2.
• See "Understanding Web Page Creation Basics," in Chapter 31.
• See "Saving Your Web Pages," in Chapter 31.

MOUS Word 2002 Expert Level Exam Objectives

The MOUS Word 2002 Expert Level exam measures your ability to perform the following tasks:

• Create, edit, format, print, and collaboratively revise multiple-section business documents containing visual elements
• Perform mail merges using various data sources
• Create and apply document templates

This section presents the official list of specific skills you need to master before you can earn Expert Level certification as a Word 2002 MCP.

Customizing Paragraphs

Control Pagination

Managing orphans and widows

• See "Controlling Line and Page Breaks," in Chapter 7.

Setting line and page breaks

• See "Controlling Line and Page Breaks," in Chapter 7.
• See "Controlling Page Breaks," in Chapter 21.

Sort Paragraphs in Lists and Tables

Using the Sort feature

• See "Sorting Your Table Data," in Chapter 18.

Formatting Documents

Create and Format Document Sections

Using Page Setup options to format sections

• See "Working in Sections," in Chapter 21.

Verifying paragraph formats

• See "Modifying Paragraph Attributes Using Reveal Formatting," in Chapter 7.
• See "Understanding Styles," in Chapter 10.

Clearing formats

• See "Clearing Formatting in Selected Text," in Chapter 10.

Create and Apply Character and Paragraph Styles

Creating and applying character and paragraph styles

• See "Making Styles Work for You," in Chapter 10.
• See "Creating New Styles," in Chapter 10.

Create and Update Document Indexes and Tables of Contents, Figures, and Authorities

Inserting an index

• See "Indexing with Word," in Chapter 27.

Inserting a table of contents, table of figures, or table of authorities

• See "Creating a Table of Contents," in Chapter 26.
• See "Building a Table of Figures," in Chapter 26.
• See "Generating a Table of Figures," in Chapter 26.
• See "Building a Table of Authorities," in Chapter 26.
• See "Generating a Table of Authorities," in Chapter 26.

Create Cross-References

Inserting cross-references

• See "Using Cross-References," in Chapter 28.

Add and Revise Endnotes and Footnotes

Create, format, and edit footnotes and endnotes

• See "Adding Footnotes and Endnotes," in Chapter 28.

Create and Manage Master Documents and Subdocuments

Creating master documents with three or more subdocuments

• See "Creating a Master Document," in Chapter 25.
• See "Creating Subdocuments," in Chapter 25.
• See "Navigating to and from the Master Document," in Chapter 25.

Move Within Documents

Using automation features for document navigation (bookmarks and Document Map)

• See "Accessing Document Areas Using the Document Map," in Chapter 12.
• See "Jumping to Document Areas Using the Go To and Select Browse Objects Options," in Chapter 12.

Create and Modify Forms Using Various Form Controls

Creating custom forms using two or more form controls

• See "Creating a Basic Form," in Chapter 36.

Create Forms and Prepare Forms for Distribution

Protecting forms

• See "Protecting Tracked Changes, Comments, and Forms," in Chapter 34.
• See "Protecting Forms," in Chapter 36.

Distributing forms

• See "Creating Interactive Forms," in Chapter 31.
• See "Routing Documents via E-Mail," in Chapter 36.

Customizing Tables

Use Excel Data in Tables

Using object linking to display Excel worksheet data as a Word table or worksheet object

• See "Linking Objects," in Chapter 15.
• See "Importing Data from Other Programs," in Chapter 19.

Perform Calculations in Word Tables

Using formulas in tables

• See "Working with Functions in Tables," in Chapter 18.

Modifying table formats by merging or splitting table cells

• See "Merging Cells," in Chapter 18.
• See "Splitting Cells," in Chapter 18.

Creating and Modifying Graphics

Create, Modify, and Position Graphics

Creating and inserting graphics in documents

• See "Inserting Pictures," in Chapter 14.
• See "Controlling Objects in Drawings," in Chapter 16.
• See "Integrating the Drawing Canvas with Document Text," in Chapter 16.

Modifying graphics

• See "Working with Pictures," in Chapter 14.
• See "Controlling Objects in Drawings," in Chapter 16.

Create and Modify Charts Using Data from Other Applications

Creating and revising charts using Excel or Access data

• See "Importing Data from Other Programs," in Chapter 19.

Align Text and Graphics

Using advanced text wrapping and layout options with graphics

• See "Working with Pictures," in Chapter 14.

Customizing Word

Create, Edit, and Run Macros

Creating macros

• See "Creating Macros," in Chapter 40.

Editing a macro using the Visual Basic Editor

• See "Editing and Viewing Macro VBA Code," in Chapter 40.

Running macros

• See "Running Macros," in Chapter 40.

Customize Menus and Toolbars

Creating a custom menu

• See "Customizing Menus for Added Functionality," in Chapter 38.
• See "Assigning Shortcuts to Word Commands," in Chapter 40.
• See "Assigning a Macro to a Toolbar, Menu, or Keyboard Shortcut," in Chapter 40.

Adding and removing buttons from a toolbar

• See "Customizing Word Toolbars," in Chapter 38.
• See "Adding Shortcuts to Word Commands," in Chapter 40.
• See "Assigning a Macro to a Toolbar, Menu, or Keyboard Shortcut," in Chapter 40.

Workgroup Collaboration

Track, Accept, and Reject Changes to Documents

Tracking changes

• See "Tracking Changes," in Chapter 33.

Reviewing changes by type and reviewer

• See "Adjusting the Appearance of Tracked Changes," in Chapter 33.

Responding to proposed changes

• See "Resolving Proposed Edits," in Chapter 33.

Merge Input from Several Reviewers

Distributing documents for revision via e-mail

• See "Routing Documents via E-Mail," in Chapter 30.

Merging three or more revisions of the same document

• See "Comparing and Merging Documents," in Chapter 33.

Insert and Modify Hyperlinks to Other Documents and Web Pages

Inserting and modifying hyperlinks

• See "Including Hyperlinks," in Chapter 31.

Create and Edit Web Documents in Word

Opening Web pages in Word

• See "Looking at Your Documents from the Web's Perspective," in Chapter 29.
• See "Configuring Web View Options," in Chapter 31.

Saving Word documents to the Web

• See "Saving a File as a Web Page," in Chapter 2.
• See "Saving a File on a Network," in Chapter 2.
• See "Working with My Network Places," in Chapter 29.
• See "Saving Your Web Pages," in Chapter 31.
• See "Publishing Your Web Pages," in Chapter 31.

Create Document Versions

Creating versions of documents

• See "Working with Multiple Versions of a Document," in Chapter 33.

Protect Documents

Setting document protection

• See "Allowing Reviewers to Use Only the Comments Feature," in Chapter 33.
• See "Protecting Tracked Changes, Comments, and Forms," in Chapter 34.
• See "Protecting Forms," in Chapter 36.

Define and Modify Default File Locations for Workgroup Templates

Modifying and re-posting HTML documents

• See "Using Workgroup Templates," in Chapter 32.

Attach Digital Signatures to Documents

Using digital signatures to authenticate documents

• See "Using Digital Certificates to Digitally Sign Files and Macros," in Chapter 34.
• See "Signing a Macro with a Digital Signature," in Chapter 40.

Using Mail Merge

Merge Letters with a Word, Excel, or Access Data Source

Completing an entire mail merge process for form letters

• See "Starting the Mail Merge Wizard," in Chapter 35.
• See "Merging the Documents," in Chapter 35.

Merge Labels with a Word, Excel, or Access Data Source

Completing an entire mail merge process for mailing labels

• See "Starting the Mail Merge Wizard," in Chapter 35.
• See "Merging the Documents," in Chapter 35.

Use Outlook Data as a Mail Merge Data Source

Completing a mail merge using Outlook information as the data source

• See "Choosing Outlook Contacts," in Chapter 35.