After an Unpaid Item Dispute has been filed, eBay sends a message to the bidder requesting that the two of you work things out. (It's not a very strong message, in my humble opinion, but it's what it is.) You then have to wait 7 days before you can request a refund of your final value fee. You have to make the request no later than 60 days after the end of your auction, and your claim has to meet one of the following criteria:
Caution
If your situation fits, you're entitled to a full refund of eBay's final value feebut you must request it. To request a refund, go to your My eBay page and click the Dispute Console link. When the Dispute Console page appears, click through to the item in dispute and select the I No Longer Wish to Communicate With or Wait For the Buyer option. eBay then issues a final value fee credit, and your item is eligible for relisting. |