| After you've shipped an item, you have some cleanup activities to do. In particular, you need to leave feedback about the buyer, and move the item listing into Selling Manager's archive. Leaving Feedback You can use Selling Manager to leave semi-automated feedback about a buyer. Just follow these steps: 1. | On the Sold Listings page, click the Record # link for this specific auction.
| 2. | When the Sales Record page appears, click the Leave Feedback button.
| 3. | When the Leave Feedback page appears, as shown in Figure 22.7, pull down the rating list and select positive, neutral, or negative ratings.
Figure 22.7. Leaving feedback about a buyer. 
| 4. | You now have the choice of using a stored comment or writing a custom comment. To use a stored comment, select the Use Stored Comments option and make a choice from the pull-down list. To enter a new comment, select the Use Custom Comment option and enter the comment into the adjacent box.
| 5. | Click the Leave Feedback button to register your rating and comment.
|
Note  | Learn more about feedback in Chapter 3, "Understanding and Using Feedback." |
Archiving Completed Listings After you've shipped the item and left feedback, you don't want this old listing cluttering up your Selling Manager page. Instead, you can store all completed auctions in the Selling Manager archive, where they're out of the way but you can still access them (if you ever need to). Just follow these steps: 1. | On the Sold Listings page, select those auctions you want to archive.
| 2. | Click the Archive button.
| 3. | When prompted, confirm the archive action.
|
That's it. You're all done with this auctionthanks to eBay Selling Manager! The Absolute Minimum Here are the key points to remember from this chapter: eBay Selling Manager is a web-based tool that helps you manage your in-process and closed auctions; it costs $4.99 per month. When you subscribe to Selling Manager, the All Selling page in My eBay is changed to a Selling Manager page. Selling Manager lets you send end-of-auction emails, print invoices and shipping labels, and leave feedback for winning bidders. If Selling Manager won't handle your auction volume, check out Selling Manager Pro; for $15.99 per month, it offers automated bulk management tools.
|
|
