Tool 118: Nominal Prioritization

Step-by-step procedure

• STEP 1 The team facilitator displays a flip chart with a list of items or options. See example Prioritizing a Data Collection Method .

• STEP 2 Team participants are asked to review the entire list and select the top three choices.

• STEP 3 Every participant moves to the flip chart and marks the top or most important choice by writing a 3, marks the second choice a 2, and the third choice a 1. All marked choices also require the participants' initials for possible future reference. This concludes the preliminary selection process.

• STEP 4 The team facilitator totals up the scores of all selected items and ranks the top three choices. The highest scored item is, therefore, also what the team considers the most important item.

• STEP 5 In the next step, participants give a rationale for selecting their most important choice. This discussion should be limited to 2-3 minutes per participant.

• STEP 6 Once all participants have a chance to explain why a particular change was made, participants are now given the opportunity to change their selections.

• STEP 7 Lastly, the facilitator retotals, if needed, all selections, and lists the final top three choices on a flip chart and dates the chart.

Example of tool application

Tool 119: Normal Probability Distribution

Tool description

The normal probability distribution is used extensively in statistical process control (SPC) applications, the profiling and describing of various data distributions, and in the hypothesis testing procedures (inferential statistics) found in scientific research. The concepts of normally distributed sample data provide the basis for inferences made about a population based on samples taken from the source population.

Typical application

• To illustrate variability of data.

• To apply the "normal" pattern concepts to statistical process control activities.

• To demonstrate data significance, allow transformations, and display measurement scales and their relationship under the curve.

Problem-solving phase

	Select and define problem or opportunity
	Identify and analyze causes or potential change
	Develop and plan possible solutions or change
	Implement and evaluate solution or change
	Measure and report solution or change results
	Recognize and reward team efforts

Typically used by

1	Research/statistics
	Creativity/innovation
2	Engineering
	Project management
	Manufacturing
	Marketing/sales
	Administration/documentation
	Servicing/support
3	Customer/quality metrics
	Change management

links to other tools

before

• Data Collection Strategy

• Surveying

• Frequency Distribution (FD)

• Standard Deviation

• Cluster Analysis

after

• Descriptive Statistics

• Process Capability Ratios

• Analysis of Variance

• Control Chart

• Response Matrix Analysis

Notes and key points

• The normal probability distribution is a symmetrical, bell-shaped distribution frequently used in statistical analyses. The arithmetic mean, median and mode are of equal value and are located at the center and peak of the curve. These measures are averages and therefore considered measures of central tendency. Measures of dispersion are measures under the curve, moving horizontally left or right to identify areas or probability, among others, standard deviations ( S ), z -values ( z ), and percentiles (%) are most often used in descriptive and inferential statistics.

  

• Please refer to Appendix, Table A, "Proportions of Area Under the Normal Curve," for a detailed table.

  

Step-by-step procedure

• STEP 1 Collect a sample of data for the purpose of checking quality goals, process capability, or probability of defects (excessive variability). See example Normalizing Sample Data for SPC Applications .

• STEP 2 Calculate the population mean ( μ ) and standard deviation ( σ ).

• STEP 3 Transform any measurement, using the z -score equation as shown in this example.

• STEP 4 Refer to the Proportions of Area Under the Normal Curve table to locate the percentage of probability of area under the curve (See Appendix, Table A.)

Example of tool application