Recommended Reading

• Apple Computer. Macintosh Human Interface Guidelines. Reading, MA: Addison-Wesley Publishing Company, 1992.

  Chapter 1, "Human Interface Principles," extends the list of design principles presented in this chapter to include metaphors, see-and-point, perceived stability, modelessness, know your audience, and accessibility.

• Arlov, Laura. GUI Design for Dummies. Foster City, CA: IDG Books Worldwide, 1997.

  Chapter 19, "Other Paths to Enlightenment," gives a brief description of the heuristic evaluation process and some suggestions on how to perform a user interface review using a checklist.

• Microsoft Corporation. Designing for the User Experience. Redmond, WA: Microsoft Press, 1999.

  See the chapter on design principles and methodology for discussion of many of the design principles given in this chapter.

• Nielsen, Jakob. Usability Engineering. Chestnut Hill, MA: AP Professional, 1993.

  Chapter 5, "Usability Heuristics," presents a detailed description of the design principles given in this chapter along with a detailed description of the standard heuristic evaluation process. For a challenge, you might want to check the heuristic evaluation of a paper mock-up interface given in Appendix A.