| 1. | The answer is C. Only with this will you have a project that will have closure. |
| 2. | The answer is A. If you define your final deliverable any later than this, you may find that you have a moving target, and you are back in the "project from hell." |
| 3. | The answer is D. Surprised? |
| 4. | The answer is C. We need to review and close each phase, not only the project. This is particularly true if the project is run in multiple phases. The project manager must have acceptance, formal acceptance, for each milestone, and these occur at the end of each phase. If you don't have acceptance for all phases you will find that there are major arguments about the final outcome of the overall project. |
| 5. | The answer is D. This is another example where there are several answers to the question included in the list. However, the communication plan is where you list people that are going to get information and the type they get. Although A, B, and C are all correct, D is actually more inclusive. |
| 6. | The answer is A. You should save any versions that you have and make sure that each version is put under version control as it comes out. You do not have to do a completely new WBS unless the approved change actually changes the entire project. |
| 7. | The answer is D. What you are trying to do as a project manager is to make a plan and then stick to it. Even if you are able to do the project for less money and take less time than you planned, this does not help the organization. It is very hard to plan anything if time and money are not controlled. |
| 8. | The answer is B. The key word to get this question correct is "indexed." If you see that word, you are talking about project archives. |
| 9. | The answer is A. The acceptance should be formal. |
| 10. | The answer is B. If you do not have written acceptance you do not have a formal acceptance. You need to have something that is permanent. Verbal is not enough. Written acceptance is the only type that will give you the permanent record you need for any future discussions. |
| 11. | The answer is D. As with most things in business, the customer must be satisfied before work is complete. You may need to get project acceptance from various people in your organization, but the final acceptance always comes from the customer. |
| 12. | The answer is A. If there are tasks to be done for Administrative Closure that pertain to the delivering organization, these must be finished before complete Administrative Closure is possible. As important as the customer is, the project manager must make sure that he or she has formal acceptance from all of the pertinent parties. |
| 13. | The answer is B. Without a formal contract, there is no real need for Contract Closeout. |
| 14. | The answer is D. Otherwise the inmates are running the asylum, and we know where that has gotten us with some of the financial misdoings in large companies that have been a major part of the news lately. |
| 15. | The answer is D. Lessons learned should be useful to any future project manager and his or her project team. |
| 16. | The answer is C. You should be monitoring and discussing lessons learned throughout the project. |
| 17. | The answer is A. Do not depend on memory to keep track of lessons learned. By writing down the lessons learned, you have a permanent record of them and can show them to others as well as store them for future reference. |
| 18. | The answer is D. There are many people who benefit from having lessons learned formally written down and distributed. |
| 19. | The answer is A. Once again the value of the project manager is proven. Hooray for project managers. |
| 20. | The answer is C. If you simply put all the contracts in a big file without an index, you will have nightmarish times trying to find a specific contract three years after the project has been completed. |
| 21. | The answer is B. It is important to get the subs paid. The project manager can check on this or make it a requirement of the vendor. |
