Recommendations

As this chapter detailed:

• Follow the seven suggestions to change or create a successful culture:

  • Involve as high a level of management as you can when rolling out new processes or tools. In fact, have the executive send the e-mail on the new announcement.

  • Hire a consulting firm to come in and perform an analysis.

  • Match company values to what you are trying to accomplish.

  • Do the math.

  • Not worrying about getting fired gives you incredible power.

  • Never take no from someone who does not have the power to say yes.

  • Publish policies, processes, and tools on the intranet!

• If you can't get 100 percent behind what you are doing, you should find something else to do or somewhere else to do it.