Other MIT faculty, researchers and students who worked on the Interesting Organizations project were Martha Broad, Frank Feist, Robert Halperin, Robert Laubacher, Thomas Malone, Roanne Neuwirth, Wanda Orlikowski, and Jeanne Ross. Special thanks go to Andrea Meyer of Working Knowledge, who was project manager and lead researcher for the Interesting Organizations Database and who assisted in the preparation of this manuscript.


  1. Citibank Japan account based on interviews.

  2. Seven-11 account based on interviews.

  3. Thermo Electron account based on interviews with George Hatsopolous, founder and chairman; John Hatsopolous, CFO; Robert Howard, executive vice president;Walter Bornhorst, CEO of Thermo Process Systems; John Wood, CEO of Thermedics.

  4. The material on Schneider is drawn from a series of cases prepared by Andrea Meyer and Michael S. Scott Morton with the generous help of Schneider employees in 2000 and 2001.


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