SUMMARY

"Knowledge sharing" is the key theme for the Foundation. The Knowledge Initiative that is underway at the Foundation is one of the highest priorities (if not the highest) at ABC Foundation, as expressed by the CEO of the Foundation. As evidenced by the surveys and as expressed in the interviews, building and nurturing a knowledge sharing culture at the Foundation is a critical success factor for achieving the strategic goals of the Foundation. This case study tried to assess the level of knowledge sharing in the Foundation to be used as a baseline, and to present some key ideas in developing knowledge sharing proficiencies and linking knowledge management to innovation. Also, critical success factors were proposed for the Foundation and other organizations to follow. It is hoped that this paper will help the Foundation towards reaching its strategic goals in the knowledge management area.