MARCH 30

People love to know what is going on.

IN THE KNOW

Employees like to hear things straight from the horse’s mouth. And in this case, the horse (ahem!) just happens to be your company president.

The next time an issue arises that causes particular concern or curiosity among employees, invite the boss to a department staff meeting to answer employee questions.

Make the most of the moment by taking time to introduce each staff member to the executive by name and briefly praising employees in front of the manager, so he or she can hear.