Don’t underestimate the value of applause.
Do you remember the times in your life when you were applauded? Most of us do.
At one fast-food chain, if an employee is working hard and feeling a little overwhelmed or under-appreciated, she can ask for a standing ovation at any time. Everyone in the restaurant—including customers—gives the person applause.
Gather your employees now and then for a standing ovation of one of your people. Explain the great things the person has done, and then start the applause. Dabbing the corners of teary eyes is optional.