Chapter 2: February

FEBRUARY 01

Point employee efforts in the right direction.

REINFORCE THE CREDO

Does your organization have a formal credo, vision or values statement? Do all your employees know what that statement is and what it means to your department? If they don’t, talk about the statement in your next recognition celebration.

For example, “I wanted to gather to recognize Julie today. One of the values we really believe around here is teamwork. And nobody epitomizes that better than Julie. Just last month, I was complaining about not being able to get the information we needed from accounting. So Julie set up weekly meetings with our contact over there. I know I speak for all of us when I say things are vastly improved now, due to Julie’s teamwork.”

Recognition ceremonies are communication opportunities, perfect times to reinforce what is most important to you and your organization.