“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to
turna life around.”
—Leo Buscaglia, author and lecturer
We know a guy who keeps a few short notes from his wife in his wallet. Sweet nothings, really. He
“Or, on a really bad day at the office, I might purposely dig them out,” he says.
No matter the occasion, reading them always puts him back on top of the world. A little thing, yes. But what an amazing impact!
The same thing goes for recognition at the office. It doesn’t have to be big, flashy, or expensive. A
On second thought, this may not be so little after all.
The Dirty Dozen of Why We Don’t
EXCUSE NO. 1
What did your mother always tell you? You make time to do the things you want to do. If it is important, you will find the time to do it. If you want to
Be interested in their families.
You do something nice for me, I appreciate it. You do something nice for my family, and all of a sudden we are family.
Today, before you leave the office, ask each of your
Is it important to be close with your employees? Let us put it this way: do you work harder for people you like and who like you, or those who seem aloof and
Have some fun with it.
Recognition doesn’t need to be stuffy and formal. One company we visited had a car wash to celebrate record earnings. Senior management grabbed buckets and rags and washed every car in the parking lot to thank
Who wouldn’t want to say to the CEO, “Hey, buddy, you missed a spot.”
Don’t be afraid to reward
When planning recognition, some managers worry about offending an employee or leaving someone out. So they opt to “recognize everyone” as a
Instead of serving up mass praise to your work group, try this: put together a chart of all your people and recognize one person in each weekly staff meeting until you have
When you start recognizing people, you’ll be amazed at how easy it is and how nobody feels left out. You’ll also find yourself recognizing faster (even on the spot) for the “right” behaviors. In most cases, you’ll also notice your
The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance [Updated & Revised]
The Orange Revolution: How One Great Team Can Transform an Entire Organization
All In: How the Best Managers Create a Culture of Belief and Drive Big Results
The 24-Carrot Manager: A Remarkable Story of How a Leader Can Unleash Human Potential