JANUARY 08

“I can’t get no…satisfaction.”

—Mick Jagger, musician

SATISFACTION GUARANTEED

In the side yard of one of our childhood homes, there was a section of lawn that constantly sunk. Quite often, my father would spend a Saturday filling in the sinkhole with dirt.

For a while, it would seem to work. But gradually we would notice a slight depression. Try as we might, we could not fill the increasing void. As a child, it was fascinating—and a little bit terrifying.

In our travels, we’ve seen managers with the same fear in their eyes. Desperate to satiate the sinking morale around them, they offer money, perks, benefits. Nothing works.

Except recognition.

Today, take a look at who works with you. When was the last time they received positive recognition from you? If it has been a while, change that today.