APRIL 16

“You have to be able to listen well if you are going to motivate the people who work for you.”

—Lee Iacocca, American industrialist

LISTEN UP!

Shhh! Do you hear that? It’s the sound of your employees telling you exactly how to motivate them to their highest performance level. Are you listening?

You should be.

Remember the movie What Women Want? Mel Gibson’s character could hear women’s thoughts. When he fought it, it caused him unimaginable grief. When he finally paid attention—it changed his whole world for the better.

And it can do the same for you.

Listen when employees express concerns. Pay attention when they share new ideas. Tune in when they’re talking about some great program at another company. It’s more than idle talk. It’s a road map to success.