A
After an upgrade from Microsoft Windows 2000 Professional to Windows XP Professional, a user reports that he finds the new Start menu and taskbar in Windows XP too confusing and prefers the interface used in Windows 2000 Professional. What can you do to make this user more comfortable with the new operating system?
A
To resolve problems involving the taskbar, use the Taskbar And Start Menu Properties dialog box. On the Taskbar tab, you can lock or hide the taskbar,
To resolve problems involving the Start menu, use the Taskbar And Start Menu Properties dialog box. On the Start menu tab, click Customize to define what should and should not appear on the taskbar, clear the taskbar of recently used programs or documents, and more.
To allow a
When troubleshooting language-
Before taking the exam, review the key topics and terms that are presented in this chapter. You need to know this information.
Remember that items in the notification area might be hidden behind the arrow. You (or the
Consider regional settings as a possibility when keyboard errors are
input language
Tells Windows how to
notification area Displays the system clock and programs that are running in the background.
Start menu Provides access to the available programs, network places, connections, help and support files, recent documents, and more.
taskbar
Displays files and programs that are currently
Match the end-
1-c. 2-b. 3-a. 4-d. 5-f. 6-g. 7-e.
You want to have as few items as possible on the taskbar. Which of the following items can you easily remove from the taskbar?
Start button
System clock
Notification area
Quick Launch items
Inactive icons in the notification area
b, d, and e are the correct answers. All of these items can be easily removed using the Taskbar And Start Menu Properties dialog box. a is not correct because the Start button cannot be removed, and c is incorrect because even though you can remove everything from the notification area, the tray itself is still visible on the taskbar.
You receive a call from a user who creates blueprints for
Change the default regional options for standards and formats to English (Canada). Canada is the
Change the default regional options for standards and formats to English (United Kingdom). The United Kingdom uses the metric system, and many of your clients live there.
Keep the English (United States) setting, but customize the measurement system to use the metric system. Do not make any other changes.
Install a metric keyboard.
c is the correct answer because changing the measurement system is a customization option. No other changes are necessary. a and b are incorrect because changing the default standards and formats also changes currency, time, date, and similar settings. d is incorrect because there is no metric keyboard.
A user has multiple languages configured on her laptop and often needs access to the Language Bar. However, she does not want the Language Bar to be
In Regional And Language Options, remove and reinstall the languages each time she needs them.
In the Text Services And Input Languages dialog box, select the Turn Off Advanced Text Services check box.
Add the Language Bar to the taskbar only when it is needed by right-clicking the taskbar, pointing to
None of the above. When multiple languages are configured, the Language Bar is always on the taskbar.
c is the correct answer. The Language Bar, like other toolbars, can be added and removed from the taskbar as needed. a is too drastic, and although the solution would work, this is not the best answer. b does not have anything to do with the taskbar, and d is incorrect because c is the right answer.
A user
The problem is most likely that the customer has just closed the program temporarily. Exiting a program from the notification area typically only
closes the program. The customer can probably start the program again or restart her computer to have Windows start the program automatically.
After an upgrade from Microsoft Windows 2000 Professional to Windows XP Professional, a user reports that he finds the new Start menu and taskbar in Windows XP too confusing and prefers the interface used in Windows 2000 Professional. What can you do to make this user more comfortable with the new operating system?
There are a number of ways to make Windows XP behave more like its predecessor. To start with, the user can change the Start menu type to the Classic Start menu, which is similar to the Start menu used in previous versions of Windows. The user can also disable the feature that automatically hides inactive icons in the notification area.
A user
It is likely that the customer’s taskbar is locked. You should have the customer right-click any open area of the taskbar and select Lock The Taskbar (a check mark
next to the command indicates its current state). After the taskbar is unlocked, the user should be able to drag the right edge of the Quick Launch toolbar to resize it. After the customer has configured the taskbar, you shouldencourage him to lock the taskbar again so that he cannot make any accidental changes.