Part 1: Learn at Your Own Pace

Chapter List

Chapter 1: Introduction to Desktop Support

Chapter 2: Installing Windows XP

Chapter 3: Supporting Local Users and Groups

Chapter 4: Supporting the Windows Desktop

Chapter 5: Supporting Windows XP File and Folder Access

Chapter 6: Installing and Managing Hardware

Chapter 7: Supporting Display Devices, I/O Devices, and ACPI

Chapter 8: Supporting Storage Devices in Windows XP

Chapter 9: Managing Local and Network Printers

Chapter 10: Supporting Network Connectivity

Chapter 11: Supporting Internet Explorer in Windows XP

Chapter 12: Monitoring System Performance in Windows XP