Index[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] call management systems call tracking software Carmel, Erran 2nd case studies, NOAA Grants Online project CCBs (Change Control Boards) certifications challenges of outsourcing colocated contractors communication mechanisms hours of operation IT problems in new environments IT resources overtime issues quality of facilities work space considerations distant contractors, same country multiple contractors offshore projects 2nd communication 2nd cultural differences differences in cultures, work practices, and laws when to use RUP and Change Control Boards (CCBs) change management, testing change request management tools customizable behavior customizable change request lifecycle process customizable e-mail notification integration with other tools metrics collection querying and reporting Web-based interfaces change requests ClearQuest construction delays discussing integrating into iterations management tools customizable behavior customizable change request lifecycle process customizable data fields customizable e-mail notification integration with other tools metrics collection querying and reporting Web-based interfaces requirements changes, tracking classes ClearCase ClearQuest 2nd client PCs CM (configuration management) role collaboration across teams collecting project data information from stakeholders essential information non-essential information metrics data project postmortems colocated contractors communication mechanisms hours of operation IT problems in new environments IT resources overtime issues quality of facilities work space considerations Commercial Off-The-Shelf (COTS) commercial tools advantages of disadvantages of common code, developing communication colocated contractors cultural differences offshore and long-distance projects 2nd status meeting minutes status reports technical interchange meetings component-based architectures components Concept of Operations (CONOPS) configuration management CM (configuration management) role project postmortems testing tools features and capabilities parallel development management workspace management configuration management (CM) role CONOPS (Concept of Operations) Construction phase change requests, discussing common mistakes beginning construction too soon change request delays iterations of inappropriate length iterations with no stated purpose overly detailed plans contractual issues goals of 2nd 3rd iteration planning baselines content goals 2nd length 2nd releases staff considerations testing time considerations iteration results assessing demonstrating iterative versus Waterfall techniques readiness for construction, assessing checklist for customers checklist for products in development checklist for project environment and staffing consultants expert consultants from vendors pricing process consultants choosing projects suitable for definition of implementation plans organizational assessments task schedules working with staff augmentation consulting firms [See process consultants.] content of iterations Contract Work Orders (CWOs) contracting officers contractor's checklist outsourcing organization's checklist contractors acceptance testing checklist access to stakeholders artifacts for executables produced by iterations list of risks and risk history other information project glossaries Software Architecture Document supplementary requirements UML models use cases Vision Statements best practices colocated contractors communication mechanisms hours of operation IT problems in new environments IT resources overtime issues quality of facilities work space considerations dependency on distant contractors, same country IBM Rational partnerships maintenance contractors multiple contractors offshore projects 2nd 3rd communication 2nd cultural differences differences in cultures, work practices, and laws when to use requirements management tasks selecting software project teams architects CM (configuration management) role developers managing project managers quality assurance personnel requirements analysts staffing principles technical leads testers toolsmiths working relationships with stakeholders contracts Construction phase and Contract Work Orders (CWOs) cultural differences Firm Fixed Price (FFP) 2nd Head Contracts System Realization Contracts System Specification Contracts business and system use cases executables produced by iterations list of risks and risk history other information project glossaries Software Architecture Document supplementary requirements UML models Vision Statements two-stage procurement process implementation copy-based models (workspace management) corrections in software cost of consultants Cost Xpert COTS (Commercial Off-The-Shelf) cultural changes, two-stage procurement process implementation cultural differences, offshore projects and 2nd custom "in-house" tools advantages of disadvantages of CWOs (Contract Work Orders) |