Using existing data lets you take advantage of archived data or current measures to learn about the output, process or input. Collecting new data means recording new observations (it may involve looking at an existing metric but with new operational definitions).
Using existing data is quicker and cheaper than gathering new data, but there are some strong cautions:
The data must be in a form you can use
Either the data must be relatively recent or you must be able to show that conditions have not changed significantly since they were collected
You should know when and how the data were collected (and that it was done in a way consistent with the questions you want to answer)
You should be confident that the data were collected using procedures consistent with your operational definition
They must be truly representative of the process,
There must be sufficient data to make your conclusions valid
If any of these conditions are not met, you should strongly think about collecting new data.
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Design a new checksheet every time you collect data (tailored to that situation)
Having standard forms makes it easy to collect reliable, useful data
Enables faster capture and compiling of data
Ensures consistent data from different people
Captures essential descriptors (stratification factors) that
Select specific data and factors to be included
Determine time period to be covered by the form
Day, week, shift, quarter, etc.
Construct the form
Review different formats on the following pages and pick one that best fits your needs
Include a space for identifying the data collector by
Include reason/comment
Use full dates (month, date, year)
Use explanatory title
Decide how precise the measurement must be (seconds vs. minutes vs. hours; microns vs. millimeters) and
Rule of thumb: smaller
Pilot test the form design and make changes as needed
If the "Other" column gets too many entries, you may be missing out on important categories of information. Examine entries
Make changes before you begin the actual data collection trial
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Week |
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Defect |
1 |
2 |
3 |
4 |
Total |
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Incorrect SSN |
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3 |
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Incorrect Address |
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1 |
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Incorrect Work History |
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2 |
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Incorrect Salary History |
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Easy to make and use
Simply list the problems you're tracking and leave space to allow marks whenever someone finds that problem
The example shown here also includes a time element
Easy to do by hand while a process is operating
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Repair shop output rate (Jul 1–Jul 19) |
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Completed
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1 |
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2 |
X |
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X |
X |
X |
X |
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3 |
X |
X |
X |
X |
X |
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4 |
X |
X |
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X |
X |
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5 |
X |
X |
X |
X |
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6 |
X |
X |
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7 |
X |
X |
X |
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8 |
X |
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9 |
X |
X |
X |
X |
X |
X |
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10 |
X |
X |
X |
X |
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11 |
X |
X |
X |
X |
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12 |
X |
X |
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13 |
X |
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14 |
X |
X |
X |
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15 |
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16 |
X |
X |
X |
X |
X |
X |
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17 |
X |
X |
X |
X |
X |
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18 |
X |
X |
X |
X |
X |
X |
X |
X |
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19 |
X |
X |
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X |
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Automatically shows distribution of items or events along a scale or ordered quantity
Helps detect unusual patterns in a population or detect multiple populations
Gives visual picture of average and range without any further analysis