tech-savvy employees, keeping up with, 4–5, 29, 30
telecommuters, 11, 42
telephones, instant messaging and, 11, 42
theft
of confidential and proprietary information, 43, 56–58
identity, 57, 59, 102–103
of intellectual property, 16, 20
time restrictions, on personal IM use, 71, 74–75
Toxic Substances Control Act, 106
training, 117–129
base training, 118–119
components of, 118–119
continuing education, 128
employee compliance and, 112, 124–129
importance of, 117–118
limiting litigation risks through, 50–51
on retention and deletion strategy, 95–96, 99
senior executives and manager compliance and, 119–122
training professional, on e-risk management, compliance, and litigation response team, 39
travel, 11, 42
Trigon Insurance Co. v. United States, 111
Trojan horses, 12, 43
‘‘2001 Electronic Policies and Practices Survey,’’100
‘‘2003 E-Mail Rules, Policies, and Practices Survey,’’ 15, 17–18, 31, 49, 56, 61, 70–71, 80, 81, 96, 117, 138–139