About the Contributing Authors

James Edkins is a senior presales consultant for Business Objects. He holds a bachelor's degree in information technology and a post graduate diploma in marketing management. He has been in the information technology sector for more than 11 years and has experience working with Fortune 500 companies in an ERP, product development, and business intelligence capacity.

Annette Jonker has worked as a consultant helping customers implement Business Objects since 1995. During this time, she has had the privilege of working for Business Objects for six years, starting as an Associate Consultant and working her way up to Regional Resource Manager. Annette left Business Objects in 2003 and partnered with Monica Allen to start a consulting firm, Innovative Business Solutions, LLC (www.ibsllc-usa.com) where she continues to help customers deploy Business Objects throughout their organizations. When not working, sleeping or eating, Annette spends her time training for triathlons.

Michael Voloshko is a senior pre-sales consultant for the financial services team at Business Objects. Michael has been with Business Objects for six years and is based in New York City.