Check for New Orders: New order notifications can be sent to an email account or fax machine (Standard and Professional members only). Check your email or fax machine frequently to ensure prompt processing.
Process Current Orders: Once you receive the order, you will need to process the payment. The sooner you process the order, the sooner the funds will be transferred into your bank account.
Ship Orders: All physical goods will need to be shipped. You can take the packages to the mail center or schedule for a pickup time.
Send Shipping Status Emails: Once the package is sent, a notification email should be sent to the customer. A shipping tracking number should also be included if available. This can also be automated by the merchant in Shipment and Order Status page.
Answer All Emails and Phone Calls: Customer emails and phone calls such as calls about orders, questions about the products, shipments not received or late, and double charges should be returned daily.
Address Online Newsgroups: Monitor and participate in any online newsgroups you belong to.
Pursue Sales Leads: Follow up and contact any potential sales leads.
