| | Copyright |
| | Acknowledgments |
| | About the Author |
| | Introduction |
| | | Chapter 1: What Is "Voyp"? |
| | | Chapter 2: Choosing Your Internet Phone Service |
| | | Chapter 3: Planning for VoIP |
| | | Chapter 4: Installing Your VoIP Equipment |
| | | Chapter 5: Setting Up Your Service |
| | | Chapter 6: Common VoIP Problems and Their Solutions |
| | | Chapter 7: VoIP Security |
| | | Chapter 8: Getting the Best Value from VoIP |
| | | Chapter 9: Traveling with VoIP |
| | | Chapter 10: VoIP into the Future |
| | Chapter One. What Is "Voyp"? |
| | | The Birth of Internet Phones |
| | | Internet Phone Basics |
| | | The Big Picture |
| | Chapter Two. Choosing Your Internet Phone Service |
| | | A Tour of VoIP Providers |
| | | Evaluating the Available Offerings |
| | | Purchasing Your Service |
| | Chapter Three. Planning for VoIP |
| | | Assessing Your Infrastructure |
| | | Ready to Go? |
| | Chapter Four. Installing Your VoIP Equipment |
| | | Getting Your Network Ready |
| | | Installing a Telephone Adapter |
| | | Installing a Combination TA/Gateway |
| | | Installing Internet Phone with Cable Systems |
| | | Installing Softphone Accessories |
| | | Distributing the Telephone Signal |
| | | Summary |
| | Chapter Five. Setting Up Your Service |
| | | Choosing a Purchase Option |
| | | Activating Your Service |
| | | Postactivation Setup |
| | | Installing Softphone-Only Services |
| | | Testing Your Internet Phone |
| | | Bringing It All Together |
| | Chapter Six. Common VoIP Problems and Their Solutions |
| | | Connection Issues |
| | | Configuration Issues |
| | | Hardware Problems |
| | | Outages |
| | | Additional Troubleshooting Resources |
| | Chapter Seven. VoIP Security |
| | | Security Q&A |
| | | Secure Your Internet Phone |
| | | Learn More about VoIP Security |
| | Chapter Eight. Getting the Best Value from VoIP |
| | | The VoIP Value Equation |
| | | The Value of Convergence |
| | | Finding Business Value with VoIP |
| | | The Bottom Line |
| | Chapter Nine. Traveling with VoIP |
| | | Packing Your Bags |
| | | Finding Broadband |
| | | Connecting to the Mother Ship |
| | | Travel Safely |
| | Chapter Ten. VoIP into the Future |
| | | Internet (Video)Phone |
| | | (More) Convergence |
| | | Wireless VoIP |
| | | Cellular and Wireless VoIP Combo Phones |
| | Index |