Working with Items in a Public Folder
After you've configured your public folder, you can add new items, reply to existing items, and forward items to other users. No matter what the use of your public folder, you'll need to be able to create items, view those items, and organize those items.
Posting Items in a Public Folder
Posting information in a public folder is very similar to adding an item to a private folder. To post a new item in a public folder, navigate to the public folder, select it from the Folder List, and click the button
ew on the left corner of the toolbar to
Figure 29.20. The Post To value of a new post defaults to the current public folder.
The Post To field is already
After you enter the information you need in the Post form, you can take two separate actions. You can save the item to the public folder by closing the item and choosing to save it, or you can post the item in the public folder by clicking the Po
t button on the toolbar. These two actions
Responding to Posts in a Public Folder
There are three separate actions you can take when responding to a message in a public folder. You can post a reply to the folder, reply to the original sender, or forward the message to another
Replying to the public folder keeps the message thread going within the public folder. To reply to a post in a public folder, open the post and select Post Repl - y from the toolbar button. Alternatively, you can right-click a post and choose Post Reply to Fol d er. This opens a new post item. The subject of the new post is blank, enabling you to enter a new subject or retype the same subject. The conversation topic remains the same. The original body of the post is included within the body of the new post. Make any changes you need to the message and click Po s t to post your reply in the folder.
To reply to the message sender, select A ctions, R eply, or right-click the post and choose R eply. This opens a new message to the original sender with the original post included in the message body.
To forward a post, select A ctions, For w ard, or right-click the post and choose For w ard. This opens a new mail message with the original post included in the message body. You can select a recipient and click S end.
Using Public Folders to Share Files
You can use public folders to share documents with other users. There are two main
You can also send a document directly to the public folder. From any Office document, select
xchange Folder. Choose the public folder you want to store your document and click OK. You can also drag and drop a document or file directly into the public folder. When you place a document in a public folder, the document's