A Passion for Details

Remembering details is what really impresses people because they love the fact that you've taken the time and trouble to remember something about them. It takes work to remember details—but it doesn't seem like work if, like Jay Fee, you have a passion for what you're doing. If you're excited about what you're doing, if you love your business, you want to learn everything you can about it. You don't mind doing research and taking notes if it's exciting to you. And the more you learn, the stronger your foundation, and the greater the likelihood of your success.

That which is bitter to endure may be sweet to remember.

—Thomas Fuller,
writer