Risks and controls related to hardware platforms, system software and utilities, network infrastructure, and IS operational practices
Systems performance and monitoring processes, tools, and techniques (for example, network analyzers, system error messages, system utilization reports, load balancing)
The process of IT infrastructure acquisition, development, implementation, and maintenance
Change control and configuration-management principles for hardware and system software
Practices related to the management of technical and operational infrastructure (for example, problem-management/resource-management procedures, help desk, scheduling, service-level agreements)
Functionality of systems software and utilities (for example, database-management systems, security packages)
Functionality of network components (for example, firewalls, routers, proxy servers, modems, terminal concentrators, hubs, switches)
Network architecture (for example, network protocols, remote computing, network topologies, Internet, intranet, extranet, client/server)
Evaluate the acquisition, installation, and maintenance of hardware to ensure that it efficiently and effectively supports the organizations IS processing and business requirements, and is compatible with the organization's strategies
Evaluate the development/acquisition, implementation, and maintenance of systems software and utilities to ensure ongoing support of the organizations IS processing and business requirements, and compatibility with the organization's strategies
Evaluate the acquisition, installation, and maintenance of the network infrastructure to ensure efficient and effective support of the organizations IS processing and business requirements
Evaluate IS operational practices to ensure efficient and effective utilization of the technical resources used to support the organizations IS processing and business requirements
Evaluate the use of system performance and monitoring processes, tools, and techniques to ensure that computer systems continue to meet the organizations business objectives
