Nardelli, B., 37
Negotiation, 56
Networks and networking: in acquisition-or-merger passage, 125–126, 129, 153
for coping with bad bosses, 102
developing and using, 209–210
for first-time leaders, 54–55
in joining-a-company passage, 36–39
for promotion, 110. See also Support, emotional
Neutral zone, in acquisitions and mergers, 120–121
New-manager transition programs, 50–51
Nike, 3
9/11 tragedy, 172
No Opportunity experiences, 23, 24–25
Noel, J. L., 27, 28, 69
“Not knowing” stance. See Ignorance, admitting
Novartis Pharmaceuticals, 3, 40
Action Learning programs of, 195, 196
Ebeling at, 42–43, 59, 66, 71, 73
global leadership training of, 142
leadership support at, 50