Novell Technical Support Services

Novell has one of the best-trained and most responsive technical support services departments in the industry. Novell's technical support engineers help customers resolve installation, configuration, incompatibility, and software issues. They track those issues and create technical information documents (TIDs) that break down the symptoms. Those TIDs are available to you from the Novell Technical Support Knowledgebase at the following address:

http://solutionet.novell.com/

You can also access the Novell Support forums to view and post messages about questions you have. Novell's support engineers and other users can respond to these messages. The Novell Support forums are available from the following Web address:

http://support.novell.com/forums/