List of Figures

Chapter 1: Why the Easy Solution to a Business Crisis—Layoffs—Is Not Necessarily the Best Solution

Figure 1-1: Changes in Employment and Layoffs 1996–2001

Figure 1-2: The Headcount Solution

Chapter 2: What Companies Are Doing to Cut Costs and Keep Their Best People

Figure 2-1: Importance of Human Capital to Top Management

Chapter 3: Leadership During a Crisis—How to Maintain Morale and Keep Your Best People

Figure 3-1: Incentive Payout Schedule