IBM, 170
Incentive pay, 29, 226
Incentives, 19
monetary, 14, 43–47
reduction/suspension of, 128
retaining employees with, 36
for survivors, 183
Independent contractors, 226
Industrial style of management, 8
Industrial work (industrial workers), 7–9
Informality, 187–188
Information economy, 8
Information technology (IT) department (case example), 95–98, 102–110
“Inside” information, 64
Intellectual capital, 9
Intellectual skills, 8–9
International Knife & Saw Inc., 54
IT department (see Information technology department)