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- page 251

Index

N

name of software, displaying on desktop, 457-458

narrative, using in design process. See scenario-based design

Nass, Clifford ( The Media Equation ), 132

navigation

audio interface, 199

breadcrumb display, 151, 365

color as aid to, 242

control number, keeping to minimum, 144, 148

control to function mapping, 152-154

eliminating unnecessary, 143, 148-149, 154-155

embedded system, 490, 493, 496, 497

graphics software, 146, 147

handheld device, 493, 496

hierarchy, avoiding, 156

inflection , minimizing using, 154-155

information, of, 146-147

kiosk, 497

link, using, 147

manifest model of, 156

menu system, 145-146

overview area, 150-152

pages, between, 144, 148

panes, between, 144-145, 148

panning, 147

point of reference, providing, 149, 150

scrolling as, 146, 148

text versus visual element as navigation tool, 241

3D space on 2D screen, 147, 148, 313

tools, between, 145-146

Web navigation, 147, 149

windows , between, 144, 148, 149, 331-332

need, 82-83, 185-186

nesting systems, 95, 156

.NET platform, 478

New Economy, 506

Newton device, 269

Nielsen, Jakob (usability expert), 54

noise, visual, 227-228

Norman, Donald

affordance, on, 256-257

command vector, on, 216

direct manipulation, on, 264

error dialog, on, 435

function mapping, on, 153

modeling, on, 21, 22


Index

O

object

manipulating, 308-316

persistent, 133, 149, 218-219

repositioning , 309

shaping, 309-312

sizing, 229, 309-310

Open dialog, 124

operand, 281

opinion, software offering of, 185

orchestration

described, 123

file management interface, 123-124

hiding dangerous command, 133-134

input method, 127

minimizing interface, 123-124

possibility, segregating from probability, 124-126

quantitative presentation, 126-127

questioning versus offering choice, 131-133, 188, 463

reporting, eliminating unnecessary, 129

startup state, avoiding blank, 130

status display, 128-129

Outlook

drag-and-drop functionality, 348

New Contacts dialog, 429

OWA client, 483, 484

pattern, interaction design, 94

posture , 104

output

input, allowing in output area, 141

text edit control, using for, 359

oven, smart, 491, 493

overtype mode, 359

overview area as navigation aid, 150-152

OWA (Outlook Web Access) client, 483, 484


Index

P

page setup, 236, 353-354, 373

Paint utility (Windows), 161, 312

Painter, 166, 328

palette, tool access from, 306-308

Palm handhelds, 269, 494, 495

Palo Alto Research Center. See PARC

pane

eliminating unnecessary, 144, 148

multipane window model, 325-326

navigating between panes, 144-145, 148

stacking panes, 145

tabbed, 144, 145, 146, 325-326

3D modeling software, 313

panning, 147

Papanek, Victor (industrial designer), 5

paradigm, 247-252, 290-291

parallax, 313

PARC (Palo Alto Research Center), 254, 321-323

parsing data entered, 426-429

password, eliminating unnecessary, 141

pattern, 19, 88, 93-95, 194, 228

A Pattern Language (Alexander), 93

Peopleware: Productive Projects and Teams (DeMarco and Lister), 119

permission, 130, 140-141

persistent object, 133, 149, 218-219

persona

archetype composite, as, 55, 59

average user , as representation of, 60

behavior pattern, synthesizing into, 69

behavior variable, mapping to, 17, 47, 60

class of user, as representation of, 59

communication tool, as, 56-57

consensus, achieving using, 57

constructing, 67-73

customer, of, 73

demography, 60, 68, 70

detail, appropriate level of, 71

empathy of designer, using to develop, 59

expectation of, identifying, 79-80

goal modeling, using in, 17, 56-57, 61, 63, 70

hypothesis of, 46, 47, 68

individual, as representation of specific, 59

input method, matching to, 84

interaction framework definition, using in, 83-88

interface, designing for single, 71

market segment versus, 62, 63

marketing, using in, 57, 60, 62

motivation, 60

naming, 69

need, identifying using, 55, 82-83

negative, 73

non-user persona, 62

photograph, attaching to, 71

primary, 72

prioritizing, 71-72

relationship between personas, 69-70

requirement definition, using in, 78-82

research, constructing using, 47, 58-59, 70

reusing, 59-60

scenario, using in, 71, 76-77

secondary, 72

served persona, 73

success of design, measuring against, 57

supplemental, 72

types of, 72

user profile versus, 61

user role versus, 61

user stereotype versus, 60, 61

visual design in function of, 234

Web design, using in, 486

workflow, representative of, 73

working set, 216

personality of product. See posture

personalization, 218-219

Photoshop

color option presentation, 24, 345

combutcon utilization, 345

cursor, tool charging to, 308

drag-and-drop functionality, 312

feedback, 24

Gradient tool, 145, 147

Layers Palette, 429-430

mental model, 24

overview area, 151

Paint Bucket tool, 145, 147

palette utilization, 151

print region message, 450

selection indication, 288

selection-cursor tool, 307

text formatting, 360

thumbnail preview, 236

tool modality, 307

tool navigation, 145, 147

Variations feature, 24

visual design of, 236, 239

physical model, 74

picking problem in 3D modeling software, 315

picklist . See list control

pigment software, 164

pile cabinet, 156

plane analogy. See aircraft analogy

pliancy , 276-277, 293, 305-306, 338

pluralized window, 331, 333-334

PocketPC, 493

pointing device. See specific device

pole (3D modeling tool), 314

politeness of software, 7, 183-190, 409, 443

polyline, 311

pop-up menu, 366-367

possibility, segregating from probability, 124-126

posture

appliance interface, 118

auxiliary, 113-114, 116

daemonic , 111-113

described, 103

e-mail software, 103, 104

embedded system, 117-118

feedback, visual, 106

form factor, 84

handheld device, 117-118

input method, 84, 106-108

kiosk, 117, 497

pattern, postural, 93

sovereign , 103-108

state, remembering, 111

transient, 108-111

Web application, 114-116, 482, 483-484, 486

word processing software, 103, 105, 106-107

PowerPoint

About box, 459

auto-scrolling, 296-297

menu system, 376, 378

polyline utilization, 311

selection, 285, 287

slide-sorter view, 285

toolbar utilization, 386

visual design of, 246

pragmatism in interaction design, 97

preference, user, 197, 219-220, 470

principle

conceptual-level, 92

described, 91

detail, appropriate level of, 92

framework definition, in, 19

interaction-level, 92

interface-level, 92

scenario-based design, in, 88

style guide, versus, 92

user experience, optimizing using, 91

work, minimizing using design based on, 91-92

printing

canceling print job, 190

configuration, separating from function, 130-131

dialog, 130-131, 188, 402, 421, 442

hardware interaction, responsible, 190

toolbar, launching from, 131

PRIZM clustering, 53

probability, segregating from possibility, 124-126

problem statement, 78-79

processing, proactive, 191-192

Procreate Painter, 166, 328

product definition, design as, 14

product team, 480, 504-505

program manipulation, 264-265

programmer

About box, naming in, 460-461

conflict between ease of coding and ease of use, 8, 446

designer, as, 9

Web design, participation in, 479, 487

progress meter, 405, 451, 473

projector analogy, 21

prototype, 44, 90

purposeful design, 97

push-button control, 338-339