What Do You Get When You Cross a Computer with a Warship?
In September 1997, while conducting
What do you get when you cross a computer with a warship? Admiral Nimitz is rolling in his grave! Despite this setback, the Navy is committed to computerizing all of its ships because of the manpower cost savings. To deflect criticism of this plan, it blamed the "incident" on human error. Because the software-creation process is out of control, the high-tech industry must bring its process to heel, or else it will continue to put the blame on ordinary users while ever-bigger machines sit dead in the water.
An Industry in Denial
We are a world awash in high-tech tools. Computers dominate the workplace and our
The high-tech industry is in denial of a simple fact that every person with a
Ironically, the thing that will likely make the
improvement in the ease of use of software-based products is new technology. There is little difference
between a complicated, confusing program and a simple, fun, and powerful product. The problem is one of culture, training, and attitude of the people who make them, more than it is one of chips and programming languages. We are
The high-tech industry has inadvertently put programmers and engineers in charge, so their hard-to-use engineering culture dominates. Despite
When the inmates run the asylum, it is hard for them to see clearly the nature of the problems that bedevil them. When you look in the mirror, it is all too easy to single out your best features and overlook the warts. When the