validity, forums, 192
inflexible forum structure, 193
postings in wrong place, 192
Vendor Selection Approach, ROI, 24
virtual directories
handheld devices using, 301
vocabulary, building, 132
interface consistency, usability maintaining, 132
keywords meta tag, using & alternatives, 132
<link> providing HTML page link, 132
VoiceXML, 306
mobile phones, remote access, 306
security, 307
sample file, 306
voice recognition, advantages, 306
VPN (Virtual Private Network), 217, 286
remote access using, IPSec/PPTP/L2TP, 286
types, remote access/intranet/extranet, 286
vendors, listing, 217