Notes

1. Michael Kinsman, "Ignoring Conflict Just Doesn't Work," Copley News Service, March 26, 2001.

2. Edward G. Wertheim, "Leadership: An Overview," http://web.cba.neu.edu/~ewertheim/leader/leader.htm.

3. Edward G. Wertheim, "Leadership: An Overview," http://web.cba.neu.edu/~ewertheim/leader/leader.htm.

4. Kenneth Blanchard and Paul Hersey have written extensively on the various styles a leader can adopt. For further details, see Blanchard, Kenneth, and Paul Hersey, Management of Organizational Behavior: Utilizing Human Resources (Englewood Cliffs, N.J.: Prentice-Hall, 1982), pp. 82105.