Chapter 2. Making the Connection Annoyances

What's more basicor more annoyingthan making a connection to the Internet? This should be the most mundane of tasks, but it can all too often turn into a three-hour soap opera, and even then the annoyance may not be solved.

Connecting to the Internet was annoying enough when you only had to worry about dial-up connections. But now, with cable and DSL broadband access, home routers and networks, and using the Internet to make phone calls via Voice over IP (VoIP), the mere act of making an Internet connection has become the Mother of All Annoyances.