Chapter 12: Establishing Your Process Improvement Organization

Summary

Appraisals require planning. When planning an appraisal of your organization, determine the scope of the organizational unit, which disciplines to include, whether the appraisal team will consist of members internal or external to your organization, projects to be included, individuals to be interviewed, and the type or class of appraisal necessary. Remember that team training does not include CMMI training, and both CMMI and team training must be completed prior to the on-site visit. Plan enough time into your schedule for completing all of the necessary documentation required before the team appears on-site.