The following is an example process template that, although textual, is written very to-the-point. For more information, see Chapter 16.
| Action | Responsibility |
|---|---|
| Obtain work request from the customer | SM, PM |
| Review work request | PM |
| Create initial budget/estimates/schedule | PM |
| Initial planning | PM, project team |
| High-level requirements | PM, project team, customer |
| Risk identification and documentation | PM |
| Requirements spec draft | PM, project team |
| Technical review | PM, project team, QA |
| Customer review | Customer |
| Refine requirements | PM, project team, customer |
| Create requirements traceability matrix (RTM) | PM, project team |
| Review requirements and RTM | PM, customer, project team, QA |
| Review/update risks | PM |
| Update estimates and schedules | PM |
| Review requirements and schedules and estimates | PM, project team, QA, customer |
| Requirements spec final | PM, analysts |
| Approvals and sign-offs | Customer, QA, PM, SM, EPG |
| Baseline requirements spec | PM, CCB, EPG |
| Assess, track, and incorporate changes | PM, CCB, QA, EPG, customer, project team |