Key Terms
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Before you take the exam, be certain you are familiar with the followingterms:
| ARP table | nslookup |
| dynamic ARP table entries | Ping |
| File Transfer Protocol (FTP) | static ARP table entries |
| ipconfig | Telnet |
| nbtstat | Trace Route (tracert) |
| netstat | winipcfg |
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- Chapter VI Web Site Quality and Usability in E-Commerce
- Chapter VIII Personalization Systems and Their Deployment as Web Site Interface Design Decisions
- Chapter IX Extrinsic Plus Intrinsic Human Factors Influencing the Web Usage
- Chapter XIII Shopping Agent Web Sites: A Comparative Shopping Environment
- Chapter XVI Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability