References

Akerloff, G. A. (1970). The market for ˜lemons': Quality uncertainty and the market mechanism. The Quarterly Journal of Economics, 84 (3), 488-500.

Ba, S., & Pavlou, P.A. (2002). Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior. Management Information Systems Quarterly , 26 (3).

Bajari P., & Hortescu, A. (2003). Winner's curse, reserve prices and endogenous entry: Empirical insights from eBay auctions. Rand Journal of Economics, 34 (2).

Cabral, L.M. B., & Hortacsu, A. (2003). The dynamics of seller reputation: Theory and evidence from eBay. Working Paper. Stern School of Business. New York University. Retrieved from: http://pages.stern.nyu.edu/~lcabral/papers/ebay.pdf

Dellarocas, C. (2003). The digitization of word-of-mouth: Promises and challenges of online feedback mechanisms. Forthcoming in Management Science .

Dewan, S., & Hsu, V. (2002). Price discovery in generalist versus specialty online auctions. Working Paper, Graduate School of Management, University of California, Irvine. Retrieved from: http://databases.si.umich.edu/reputations/bib/papers/Dewan & Hsu.doc

Eaton , D. H. (2002). Valuing information: Evidence from guitar auctions on eBay. Working Paper, Murray State University. Retrieved from: http://campus.murraystate.edu/academic/faculty/david.eaton/workpaper0201.pdf

eBay Feedback FAQs. (2003). Retrieved October 19, 2003 from: http://pages.eBay.com/ help/new/feedback_faqs.html last

eBay Feedback Forum. (2003). Retrieved October 19, 2003 from: http://pages.eBay.com/ services/forum/feedback.html

Ernst, M. O., & Banks, M. S. (2002). Using visual and haptic information for discriminating objects [Abstract]. Journal of Vision , 2 (10), 126a. Retrieved from: http://journalofvision.org/2/10/126/

Houser, D., & Wooder, J. (2003). Reputation in auctions: Theory, and evidence from eBay, with Dan Houser. Under review at Journal of Economics and Management Science . Retrieved from: http://w3.arizona.edu/~econ/working_papers/Internet_Auctions.pdf

Jin, G., & Kato, A. (2002). Blind trust on line: Experimental evidence from baseball cards. Working Paper. Department of Economics. University of Maryland. Retrieved from: http://www.glue.umd.edu/~ginger/cv/jincv_1202.pdf

Kalyanam K., & McIntyre, S. (2001). Returns to reputation in online auction markets.

Working Paper W-RW01-02, Santa Clara University. Retrieved from: http://business.scu.edu/faculty/research/working_papers/pdf/kalyanam_mcintyre_wp10.pdf

Kauffman R. J., & Wood, C. (2000). Running up the bid: Modeling seller opportunism in Internet auctions. Americas Conference on Information Systems (AMCIS), Long Beach, CA, August 2000.

Lee, Z., Il, I., & Lee, S. J. (2000). The effect of negative buyer feedback on prices in Internet auction markets. Proceedings of the 21st International Conference on Information Systems , Brisbane, Australia.

Livingston, J. (2002). How valuable is a good reputation? A sample selection model of Internet auctions . Int'l Atlantic Economic Society meetings , Washington DC, Oct. 2002.

Lucking-Reily, D., Bryan, D., Prasa, N., & Reeves, D. (2000). Pennies from eBay: The determinants of price in online auctions. Working Paper. Vanderbilt University. Department of Economics. Retrieved from: www.vanderbilt.edu/econ/reiley/papers/PenniesFromeBay.pdf

McDonald, C. G., & Slawson, Jr., V. C. (2002). Reputation in an Internet auction market. Economic Inquiry , 40 (3), 633-650.

Melnik M. I., & Alm, J. (2002, September). Does a seller's reputation matter? Evidence from eBay auctions. Journal of Industrial Economics , 50 (3), 337-349.

Melnik, M., & Alm, J. (2002, September). eCommerce reputation really matter? Evidence from eBay auctions. Journal of Industrial Economics .

National Consumer League. (2002). Internet Fraud Statistics 2002. Retrieved from: http://www.fraud.org

Peck, J., & Childers, T. L. (2003). To have and to hold: The influence of haptic information on product judgments . Journal of Marketing , 67 (2), 35-49.

Resnick, P., & Zeckhauser, R. (2002). Trust among strangers in interent transactions: Empirical analysis of eBay's reputation system. In M. R. Baye (Ed.), The economics of the Internet and e-commerce . JAI Press.

Resnick, P., Zeckhauser, R., Swanson, J., & Lockwood, K. (2003). The value of reputation on eBay: A controlled experiment. Working Paper. School of Information, University of Michigan. Retrieved from: http://www.si.umich.edu/~presnick/papers/postcards/postcards.pdf/

Shapiro, C. (1983). Premiums for high quality products as returns to reputations. Quarterly Journal of Economics , 98 (4), 659-680.

Stafford, M. R, & Stern, B. (2002, Fall). Consumer bidding behavior on Internet auction sites. International Journal of Electronic Commerce, 7 (1), 135-150.

Standifird, S. (2001). Reputation and e-commerce: eBay auctions and the asymmetrical impact of positive and negative ratings. Journal of Management , 27 .

Standifird, S, Weinstein, M., & Mayer, A. (1999). Establishing reputation on the Warsaw Stock Exchange: International brokers as legitimating agents . Chicago, IL: Academy of Management Proceedings.

Wingo, S. (2002). Online marketplaces : Changing the face of e-commerce. Video Clip. Retrieved September 4, 2002 from: http://digitalenterprise.org/seminar/wingo.html