CHAPTER 3: GARNER RESOURCES

1. Jeffrey Seglin, "Her Hopes, Her Dreams."

2. Jeffrey Pfeffer, Managing with Power .

3. Jane Dutton and Sue Ashford, "Selling Issues to Top Management."

4. Herminia Ibarra, "Building Coalitions."

5. Deborah M. Kolb and Judith Williams, The Shadow Negotiation , p. 96ff.

6. Karl Weick, "Small Wins"; Debra Meyerson, Tempered Radicals .

7. Donn Esmonde, "Leadership Conquers All at the Buffalo Zoo."