BackCover

To build morale, pride, and spirit, a leader needs certain characteristics and skills. This book will help you determine your current level of readiness. It describes two key factors: time spent together in shared experiences and communication among team members. The results of building morale , pride , and spirit include cooperation and loyalty from team members , enhanced productivity and efficiency, and tangible economic and relational outcomes . The leader is the key to the success of the process.

About the Author

Gene Klann is a senior member of the training faculty at CCL s Greensboro campus. His responsibilities also include coaching, research and development, and the design and delivery of custom programs. Before joining CCL, he completed a distinguished twenty-five-year career in the U.S. Army. Gene holds a Ph.D. in systems leadership from the Free University of Brussels.