BIOGRAPHICAL SKETCHES

David Paper is an associate professor at Utah State University in the Business Information Systems department, USA. He has several refereed publications appearing in journals such as Journal of Information Technology Cases and Applications, Communications of the AIS, Long Range Planning, Creativity and Innovation, Accounting Management and Information Technologies, Journal of Managerial Issues, Business Process Management Journal, Journal of Computer Information Systems, Journal of Database Management and Information Strategy: The Executive's Journal. He has worked for Texas Instruments, DLS, Inc., and the Phoenix Small Business Administration. He has consulted with the Utah Department of Transportation and is currently consulting with the Space Dynamics Laboratory in Logan, Utah, USA. His teaching and research interests include process management, database management, e-commerce, business process reengineering, and organizational transformation.

Kenneth B. Tingey is a doctoral student at Utah State University in the Business Information Systems Department, USA. He has more than 25 years of experience in industry, working as a venture capital fund founder and general partner, entrepreneur, general and line manager, and executive staff assistant. He is founder, chairman, and CEO of OpenNet Corporation, an enterprise software developer. His academic credentials include a master's degree in Pacific International Affairs from the University of California, San Diego, a Master of Business Administration from Brigham Young University, a Bachelor of Arts in Music Education from Utah State University, and a Baccalaureate Major in Accounting from Brigham Young University. His professional affiliations include Strategic Information Division of Ziff-Davis Publishing Company, the Ventana Growth Fund, and Sunrider International. In addition, he has conducted many business consulting and systems development projects on contract with direct selling companies, software development companies, and government contractors. Mr. Tingey has engaged in many enterprise-level systems development projects with special emphasis on requirements of supporting the mission of institutions by means of information processing models and information technology tools. Mr. Tingey is the author of Dual Control, a book on the need to support top-down policies and horizontal processes in a unified system environment.

Wai Yin Mok is an assistant professor of Information Systems at the University of Alabama in Huntsville, USA. From 1999 to 2001, he was an assistant professor of Information Systems at Utah State University. From 1996 to 1999, he was an assistant professor of Computer Science at the University of Akron in Ohio. He was an assistant lecturer of Computing at Hong Kong Polytechnic from October 1992 to August 1993. His papers appear in journals such as ACM Transactions on Database Systems, IEEE Transactions on Knowledge & Data Engineering, Journal of Database Management, and Data & Engineering, and Information Processing Letters. He serves on the editorial review board of the Journal of Database Management. He received a BS, an MS, and a PhD in Computer Science from Brigham Young University in 1990, 1992, and 1996 respectively.