| < Day Day Up > |
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Value/Cost Categories | Amount of Financial Benefit/Non-PMO IT Costs | IT Costs Avoidance Associated with Service Delivery Risk Mitigation | IT Costs Avoidance Associated with Project Delivery Risk Mitigation | PMO Investments in Services and Risk Mitigation | Outcomes (Net Value of Positive Outcomes and Risk Avoidance Less PMO Costs) | Comments |
---|---|---|---|---|---|---|
Planning Process | ||||||
Requirements | __________ | __________ | __________ | __________ | __________ | __________ |
Benchmarking | __________ | __________ | __________ | __________ | __________ | __________ |
Metrics/targets | __________ | __________ | __________ | __________ | __________ | __________ |
Template preparation | __________ | __________ | __________ | __________ | __________ | __________ |
Process management | __________ | __________ | __________ | __________ | __________ | __________ |
Presentations | __________ | __________ | __________ | __________ | __________ | __________ |
Documents/updates | __________ | __________ | __________ | __________ | __________ | __________ |
Reporting | __________ | __________ | __________ | __________ | __________ | __________ |
Service Level Management | ||||||
Customer Group A | ||||||
Requirements | __________ | __________ | __________ | __________ | __________ | __________ |
Metrics/targets | __________ | __________ | __________ | __________ | __________ | __________ |
Template preparation | __________ | __________ | __________ | __________ | __________ | __________ |
Process management | __________ | __________ | __________ | __________ | __________ | __________ |
Documents/updates | __________ | __________ | __________ | __________ | __________ | __________ |
Reporting | __________ | __________ | __________ | __________ | __________ | __________ |
Customer Group B | ||||||
Requirements | __________ | __________ | __________ | __________ | __________ | __________ |
Metrics/targets | __________ | __________ | __________ | __________ | __________ | __________ |
Template prep | __________ | __________ | __________ | __________ | __________ | __________ |
Process management | __________ | __________ | __________ | __________ | __________ | __________ |
Documents/updates | __________ | __________ | __________ | __________ | __________ | __________ |
Reporting | __________ | __________ | __________ | __________ | __________ | __________ |
Customer Group C | ||||||
Requirements | __________ | __________ | __________ | __________ | __________ | __________ |
Metrics/targets | __________ | __________ | __________ | __________ | __________ | __________ |
Template prep | __________ | __________ | __________ | __________ | __________ | __________ |
Process management | __________ | __________ | __________ | __________ | __________ | __________ |
Documents/updates | __________ | __________ | __________ | __________ | __________ | __________ |
Reporting | __________ | __________ | __________ | __________ | __________ | __________ |
Customer Group D | ||||||
Requirements | __________ | __________ | __________ | __________ | __________ | __________ |
Metrics/targets | __________ | __________ | __________ | __________ | __________ | __________ |
Template prep | __________ | __________ | __________ | __________ | __________ | __________ |
Process management | __________ | __________ | __________ | __________ | __________ | __________ |
Documents/updates | __________ | __________ | __________ | __________ | __________ | __________ |
Reporting | __________ | __________ | __________ | __________ | __________ | __________ |
Customer Group E | __________ | __________ | __________ | __________ | __________ | __________ |
Requirements | __________ | __________ | __________ | __________ | __________ | __________ |
Metrics/targets | __________ | __________ | __________ | __________ | __________ | __________ |
Template preparation | __________ | __________ | __________ | __________ | __________ | __________ |
Process management | __________ | __________ | __________ | __________ | __________ | __________ |
Documents/updates | __________ | __________ | __________ | __________ | __________ | __________ |
Reporting | __________ | __________ | __________ | __________ | __________ | __________ |
Project Delivery Management | ||||||
Project A | ||||||
Strategic risk | __________ | __________ | __________ | __________ | __________ | __________ |
Financial risk | __________ | __________ | __________ | __________ | __________ | __________ |
PM risk | __________ | __________ | __________ | __________ | __________ | __________ |
Technology risk | __________ | __________ | __________ | __________ | __________ | __________ |
Change management risk | __________ | __________ | __________ | __________ | __________ | __________ |
Quality risk | __________ | __________ | __________ | __________ | __________ | __________ |
Project B | __________ | __________ | __________ | __________ | __________ | __________ |
Strategic risk | __________ | __________ | __________ | __________ | __________ | __________ |
Financial risk | __________ | __________ | __________ | __________ | __________ | __________ |
PM risk | __________ | __________ | __________ | __________ | __________ | __________ |
Technology risk | __________ | __________ | __________ | __________ | __________ | __________ |
Change management risk | __________ | __________ | __________ | __________ | __________ | __________ |
Quality risk | __________ | __________ | __________ | __________ | __________ | __________ |
Project C | ||||||
Strategic risk | __________ | __________ | __________ | __________ | __________ | __________ |
Financial risk | __________ | __________ | __________ | __________ | __________ | __________ |
PM risk | __________ | __________ | __________ | __________ | __________ | __________ |
Technology risk | __________ | __________ | __________ | __________ | __________ | __________ |
Change management risk | __________ | __________ | __________ | __________ | __________ | __________ |
Quality risk | __________ | __________ | __________ | __________ | __________ | __________ |
Project D | ||||||
Strategic risk | __________ | __________ | __________ | __________ | __________ | __________ |
Financial risk | __________ | __________ | __________ | __________ | __________ | __________ |
PM risk | __________ | __________ | __________ | __________ | __________ | __________ |
Technology risk | __________ | __________ | __________ | __________ | __________ | __________ |
Change management risk | __________ | __________ | __________ | __________ | __________ | __________ |
Quality risk | __________ | __________ | __________ | __________ | __________ | __________ |
Project E | ||||||
Strategic risk | __________ | __________ | __________ | __________ | __________ | __________ |
Financial risk | __________ | __________ | __________ | __________ | __________ | __________ |
PM risk | __________ | __________ | __________ | __________ | __________ | __________ |
Technology risk | __________ | __________ | __________ | __________ | __________ | __________ |
Change management risk | __________ | __________ | __________ | __________ | __________ | __________ |
Quality risk | __________ | __________ | __________ | __________ | __________ | __________ |
Project F | ||||||
Strategic risk | __________ | __________ | __________ | __________ | __________ | __________ |
Financial risk | __________ | __________ | __________ | __________ | __________ | __________ |
PM risk | __________ | __________ | __________ | __________ | __________ | __________ |
Technology risk | __________ | __________ | __________ | __________ | __________ | __________ |
Change management risk | __________ | __________ | __________ | __________ | __________ | __________ |
Quality risk | __________ | __________ | __________ | __________ | __________ | __________ |
Technology Platform Standardization and Rationalization | ||||||
Hardware costs | __________ | __________ | __________ | __________ | __________ | __________ |
Software costs | __________ | __________ | __________ | __________ | __________ | __________ |
Support costs | __________ | __________ | __________ | __________ | __________ | __________ |
Contractor costs | __________ | __________ | __________ | __________ | __________ | __________ |
Customer servicing costs | __________ | __________ | __________ | __________ | __________ | __________ |
Staff training costs | __________ | __________ | __________ | __________ | __________ | __________ |
Other costs (facilities, back-up, etc.) | __________ | __________ | __________ | __________ | __________ | __________ |
Staffing Costs | ||||||
Management training | __________ | __________ | __________ | __________ | __________ | __________ |
Technical training | __________ | __________ | __________ | __________ | __________ | __________ |
Retention | __________ | __________ | __________ | __________ | __________ | __________ |
Recruiting | __________ | __________ | __________ | __________ | __________ | __________ |
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