Table of Contents


intelligent enterprises of the 21st century
Intelligent Enterprises of the 21st Century
byJatinder N. D. GuptaandSushil K. Sharma Ball (eds) ISBN:1591402697
Idea Group Publishing 2004 (350 pages)

The purpose of this book is to bring together some high quality expository discussions from experts in this field to identify, define, and explore the subject matters closely related to the intelligent enterprises.

Table of Contents
Intelligent Enterprises of the 21st Century
Preface
Section I - Intelligent Enterprises
Chapter 1- Knowledge Economy and Intelligent Enterprises
Chapter 2- The Macroeconomic Benefits of Intelligent Enterprises
Section II - Electronic Enterprises
Chapter 3- A Comparative Analysis of eBay and Amazon
Chapter 4- Key Determinants of Consumer Acceptance of Virtual Stores: Some Empirical Evidence
Chapter 5- Next Generation B2B Commerce using Software Agents
Chapter 6- Building Adaptive E-Business Infrastructure for Intelligent Enterprises
Chapter 7- The Evolving E-Business Enterprise Systems Suite
Section III - Technology and Tools for Intelligent Enterprises
Chapter 8- A Framework of Intelligence Infrastructure Supported by Intelligent Agents
Chapter 9- Enterprise Resource Planning for Intelligent Enterprises
Chapter 10- New Challenges in Electronic Payments
Chapter 11- Infrastructure and Policy Frameworks for the Support of Intelligent Enterprises: The Singapore Experience
Chapter 12- Application Service Provision: A Technology and Working Tool for Intelligent Enterprises of the 21st Century
Chapter 13- Transforming Small Businesses into Intelligent Enterprises Through Knowledge Management
Chapter 14- From Data to Decisions: Knowledge Discovery Solutions for Intelligent Enterprises
Section IV - Managing Intelligent Enterprises
Chapter 15- E-Pricing for Intelligent Enterprises: A Strategic Perspective
Chapter 16- Linking E-Commerce Strategies with Organizational and IS/IT Strategies
Chapter 17- Managing Operations in the E-Commerce Era: Requirements and Challenges
Chapter 18- E-Business Systems Security for Intelligent Enterprises
Chapter 19- Modern Maintenance Management for Enhancing Organizational Efficiency
Index
List of Figures
List of Tables


Back Cover

Intelligent enterprises are where knowledge management and other business intelligence solutions provide in-depth analytical capabilities needed to turn raw data into actionable knowledge for an enterprise. In an intelligent enterprise, various information systems are integrated with knowledge gathering and analyzing tools for data analysis and dynamic end-user querying from a variety of enterprise data sources. These solutions enable an enterprise to improve customer service and partner relationships and to create marketable knowledge products from a firm's own internal data. Creating intelligent enterprises will not be an easy exercise as organizations will have to overcome tremendous hurdles in bringing disparate data sources into a cohesive data warehouse or knowledge management system.

The purpose of this book is to bring together some high quality expository discussions from experts in this field to identify, define, and explore the subject matters closely related to the intelligent enterprises. It will include the methodologies, systems, and approaches needed to create and manage intelligent enterprises of the 21st century. For the first time, it will bring all these concepts, tools, and techniques into one volume so that the reader can comprehend the requirements to create an intelligent enterprise.