Jacobs, Peter K. "A Class Inspiration Returns to HBS." HBS Working Knowledge , January 18, 2000. [Online: http://hbsworkingknowledge.hbs.edu/pubitem.jhtml?id=1271&sid=-1&t=topic%3Dentrepreneurship]
The Wharton School of the University of Pennsylvania. "Measuring Returns on IT Investments: Some Tools and Techniques." From the Managing Technology section of the Knowledge@Wharton newsletter. [Online: http://knowledge.wharton.upenn.edu/articles.cfm?catid=14&articleid=396&homepage=yes]
Schrage, Michael. An excerpt from his book, Serious Play: How the World's Best Companies Simulate to Innovate ( Harvard Business School Press, 2000). In "Playing for Keeps." CIO.com, June 15, 2000. [Online: http://www.cio.com/archive/061500_new.html]
Hansen, Morten T. and Bolko von Oetinger. Introducing T-Shaped Managers: Knowledge Management's Next Generation (Harvard Business School of Publishing). From the Product Overview page of the Harvard Business Review Web site, March 01, 2001. [Online: http://www.hbsp.harvard.edu/products/hbr/mar01/R0103G.html]
Mahowald, Robert. "From ICE Age To Contextual Collaboration." From the Analyst Corner section of CIO.com, June 29, 2001. [Online: http://www.cio.com/analyst/062901_idc.html]
