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Project Management JumpStart gives you the solid grounding you need to approach a career in project management with confidence.
Kim Heldman, PMP
San Francisco • London
Associate Publisher: Neil Edde
Acquisitions Editor: Elizabeth Hurley Peterson
Developmental Editor: Colleen Wheeler Strand
Production Editor: Kylie Johnston
Technical Editor: Patti Jansen
Copyeditor: Linda Recktenwald
Compositor: Kate Reber, Happenstance Type-O-Rama
Graphic Illustrator: Jeff Wilson, Happenstance Type-O-Rama
Proofreaders: Emily Hsuan, Laurie O'Connell, Nancy Riddiough
Indexer: Nancy Guenther
Book Designers: Maureen Forys and Kate Kaminski, Happenstance Type-O-Rama
Cover Designer: Richard Miller, Calyx Design
Cover Illustrator/Photographer: Mel Curtis
Copyright © 2003 SYBEX Inc., 1151 Marina Village Parkway, Alameda, CA 94501.
World rights reserved. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to photocopy, photograph, magnetic, or other record, without the prior agreement and written permission of the publisher.
Library of Congress Card Number: 2003100047ISBN: 0-7821-4214-1
SYBEX and the SYBEX logo are either registered trademarks or trademarks of SYBEX Inc. in the United States and/or other countries.
JumpStart is a trademark of SYBEX Inc.
TRADEMARKS: SYBEX has attempted throughout this book to distinguish proprietary trademarks from descriptive terms by following the capitalization style used by the manufacturer.
The author and publisher have made their best efforts to prepare this book, and the content is based upon final release software whenever possible. Portions of the manuscript may be based upon pre-release versions supplied by software manufacturer(s). The author and the publisher make no representation or warranties of any kind with regard to the completeness or accuracy of the contents herein and accept no liability of any kind including but not limited to performance, merchantability, fitness for any particular purpose, or any losses or damages of any kind caused or alleged to be caused directly or indirectly from this book.
Manufactured in the United States of America
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To BB, my best friend and forever love
Writing a book, like any project, requires a dedicated team of folks working together to produce the end product. Once again I've had the privilege to work with the dedicated, talented staff at Sybex to write this book.
First, I'd like to especially thank Elizabeth Hurley Peterson and Neil Edde for giving me the opportunity to write this book. I can't express how grateful I am that you took a chance on a new venue and on me. Thank you, Elizabeth, for suggesting this book; I have had a fantastic time writing it.
Thank you, Colleen Strand, the development editor for this book. What a wonderful help and inspiration you've been! Colleen's terrific suggestions have made this book much better than it would have been otherwise. Thank you for never telling me "enough already" when I sent just one more e-mail about some topic, change, or suggestion…even up to the last minute.
Kylie Johnston, the production editor, did a terrific job as usual. Thank you for keeping me on track and coordinating all those last-minute fixes. Thanks also to Linda Recktenwald, the copy editor, for cleaning up all my grammatical blunders and for some great suggestions for improvement and clarification of the text.
As always, there are a host of behind-the-scenes folks who put a great deal of effort into making this book the best it can be. Thanks to these folks at Sybex as well: Kate Reber of Happenstance Type-O-Rama, for compositing the book; Jeff Wilson of Happenstance Type-O-Rama, for creating the line art; Emily Hsuan, Laurie O'Connell, and Nancy Riddiough, for proofreading the pages; and Nancy Guenther, for indexing the book.
Another special thanks to Patti Jansen, who reviewed every word of this book for accuracy and adherence to sound project management principles. Her suggestions and comments were valid and helpful, and they served to make the book stronger and the material clearer. Thanks, Patti.
Many times throughout the writing of this book I had the great pleasure of working side-by-side with my granddaughter, Kate. You may be astonished by this, but, at four years old, she's written her first book (she's a genius, what can I say?). I must say she wrote her book much faster than I wrote this one. Juliette, another very special sweetie, worked with me many times as well (she's a genius, too).
Last but not least, thank you to my husband and best friend, BB. You are truly an inspiration to me, and without your support, encouragement, and prayers, I wouldn't be where I am today.
Model of self disclosure